Shipping & Returns

Due to our items being handmade, we do now allow any returns. All items on our website are final sale

If a product arrives damaged or you have an issue, please send us an email at rusticducklakeart@gmail.com so we can make it right. Please allow up to 24-48 hours for a response time. 

Please allow 1-3 business days for us to get your order shipped out. 

When your order has been shipped, you will receive an email with tracking information.

Please note that once an order is dropped off with USPS or UPS, it is out of our control. The shipping times shown at checkout are estimates, please keep in mind that items can sometimes arrive early or later than expected.